The first thing I checked during my MaxQuest review was the bonus offers they had for new and existing players. As at the time of this writing, they were advertising a MaxQuest Sign Up bonus where users receive five free Max Coins (MC), and 50, 000 Quest Coins (QC). They also have a new limited time offer called the $10 Quest Coins pack in which you get 250,000 QC and 20 free Mc for the price of $10. Quest Coins are used for social gameplay in MaxQuest but cannot be exchanged for prizes. However, Max Coins allow you to play promotional games in MaxQuest, where you have the chance of winning more Sweeps Coins (also known as Max Coins). Sweeps Coins which have been played through at least once can be redeemed for real prizes.

On their website they also claimed to have other exclusive promotions like a 10% referral reward and the daily MaxQuest login bonus. However, they weren’t transparent enough with their bonus offerings and that was quite shady and offsetting to me. To access the welcome bonuses, I was required to go through the two step MaxQuest Sign Up process which included providing a username, email address, password, date of birth, and location. I also had to do some verification through email and phone to receive the welcome gift.

Please also note that this free-to-play online entertainment platform does not refer to itself as MaxQuest Social Casino even though it operates in a similar way like social casinos. I couldn’t find so many casino-style games, except for Plinko. Although, I wouldn’t play here, if you’d like to read more details of my MaxQuest reviews about their promotions, there’s a full blown MaxQuest bonus review available.

To be honest with you, the site appears to be built in a hurry, and it didn’t provide me with enough information about their products like other free-to-play game operators would. This got me asking the same question I found online during my research – is MaxQuest reliable?

When you log into the site you’ll see an interface with your Quest Coins and Max Coin balance on the top tab. To play with any of the virtual currencies available on the platform, all you have to do is toggle the button to use either MC or QC. On that same tab you’ll see a notifications symbol where you can get updates about your daily bonuses and more. You’ll also find a profile symbol on the top tab, which has things like dashboard, transactions, history, settings, and log out.

Beneath the top tab, you’ll find different game sections including Player Vs Player, Fastplay, Max Blast, and Plinko. All of these game types have different gameplay which makes it difficult to learn especially if you’re new to the platform. Playing games on desktop and mobile also requires different control methods. On the desktop site, you use mouse clicks, and keyboard letters as controls. On the mobile site, you simply tap on your screen to perform most of the actions.

During my MaxQuest review, I didn’t find a dedicated mobile app. Nevertheless, I was able to access the operator’s platform from both a desktop device and a mobile device through my web browser. The way things appeared on the desktop site was a little different from how they appeared on the mobile site. One of the major differences was with the way games were played on these different devices. The most significant variance is in the gameplay controls.

For desktop controls, no matter which game mode you’re in, you can target and shoot enemies by left-clicking or pressing the spacebar. You can move the turret with the A and D keys or arrow keys. For Auto Fire mode, right-click an enemy or press the Auto Fire button on your player pad. On Fast Play, you level up your turret using the plus and minus buttons on the player pad. You can activate special weapons with a click on the left-hand side of your screen and also deactivate by clicking again. At the bottom bar, you’ll find useful options like the question mark for game info, the cogwheel for sound settings, and the back button to exit the room.

If you’re playing from a mobile browser, you’d have to tap enemies to fire. On mobile controls, the Auto Fire mode is activated by tapping the red target button and selecting an enemy. To access more features, you’ll tap the hamburger menu on the bottom right to adjust settings. If I’m to give a MaxQuest rating for my experience on the platform from the two device types, it would be a 4 over 10. This is because I found it quite difficult to master these different controls on the platform, and I may not be playing here again.

Trade in your wins for crypto at MaxQuest

MaxQuest Refer-a-Friend Program

Before I go into the details of payment methods available at MaxQuest, it’s important to know that no purchase or payment is needed to participate in games, and buying anything on the platform will not improve your chances of winning. And although this operator functions with the sweepstakes model, I didn’t find a place where they referred to themselves as MaxQuest Sweepstake Casino. It is more of a free-to-play game operator.

As a free-to-play online entertainment platform operating with the sweepstakes model, MaxQuest offers two main currencies: Quest Coins (QC) and Max Coins (MC). QC is used in the free-to-play mode, while MC represents the valuable tokens, which you can redeem for real prizes once you’ve gotten to the minimum prize redemption threshold of 150 Max Coins. To redeem, go to your Vault, select ‘Redeem’, and follow the prompts. You can purchase Quest Coin packs by using cryptocurrency, Visa and MasterCard, Apple pay, and bank transfer. Here are some available Quest Coin packages on the site:

Please note that terms and conditions apply here.

I wasn’t really happy about the customer support options I had to work with. First, I couldn’t find enough information about their offerings on the website, and there aren’t so many MaxQuest reviews available online. This raises concerns about the reliability of MaxQuest when it comes to customer service. On the site I had access to a contact us form that requested for my first and last name, email address, subject related to, attachment, and my message.

They claim to have a live chat feature on the homepage of their website, but I couldn’t find it. There was an email to contact but it was hidden in the FAQ section, and I was only able to find it because I was researching for this review. I didn’t see any phone support option as well. They also had an FAQ section that was very difficult to find. I had to scroll to the bottom of the page and clicked on “Help Centre” which directed to a bunch of FAQs broken down into different sections. Some were useful, some were not.

I see a lot of questions like “is MaxQuest safe?” or “is MaxQuest legit?”. From my personal experience, I can’t vouch for the credibility, and safety of the platform. This is because I’ve seen poor MaxQuest ratings in the USA on platforms like Trustpilot. Also, not much is known about the reputation of this free-to-play online site yet. However, according to the information on their website, they claim to operate worldwide, but are not functional in places where they are limited by legal restrictions. For instance in the US, they are not available in excluded territories like: Idaho, Michigan, Montana, Washington. The platform is owned by MQ Technology DWC-LLC. Nevertheless, I can’t really tell if MaxQuest is a scam or not, but I do not recommend the platform. However, if you choose to use the platform, please ensure that you do your due diligence and read necessary terms and conditions.

While researching to answer the common question I found – “how does MaxQuest work?”, I wanted to know if they had a rewards or loyalty program, but I couldn’t find any of such. The only thing close to that on the site was the Max rewards which wasn’t even about any specific rewards program. They only had a refer a friend option where you receive 10% commission for inviting your friends. They also have a “Challenge your friend” feature where you can invite your friends to play with you in a private room. However, they claim to regularly update the MaxQuest rewards with new offers.